Privacy policy

Last update : 07/02/2025

The Hôtel de la Tour Eiffel (SARL XXXX) pays particular attention to the protection of your personal data. The purpose of this policy is to inform you in a transparent manner about the collection, use, sharing and storage of your information.

1. Data controller

The Hôtel de la Tour Eiffel, SARL with capital of XXXX €, Registered office: 17 Rue de l'Exposition, 75007 Paris, SIREN 000 000 000 RCS Paris, intracommunity VAT FRXX000000000, is responsible for the present policy.

2. CNIL declaration

Our data processing is registered with the CNIL undern° XXXX.

3. Collected data

We collect the following data:

  • Identity and contact details: title, surname, first name, e-mail address, telephone number.

  • Booking information: arrival and departure dates, room type and preferences.

  • Payment data secured by our service provider (no storage of cryptograms).

  • Navigation data and cookies (session, performance, analytics).

4. Purpose and legal basis

  • Management of bookings and execution of the contract (article 6.1 b RGPD).

  • Secure payment and billing (contract execution).

  • Improving our services and personalizing your experience (legitimate interest).

  • Sending of newsletters and promotional offers, only with your explicit consent (article 6.1 a).

5. Cookies

We use functional and analytical cookies.

  • Essential cookies: to ensure that the site functions properly.

  • Analytical cookies: to measure audience size and improve usability.
    You can configure or refuse cookies via our banner or your browser settings. To find out more, see our Cookie Policy.

6. Data retention

  • Booking and billing data: 5 years in accordance with the French Tourism Code.

  • Browsing data and cookies: 13 months maximum.

  • Newsletters: storage until you withdraw your consent and 3 years after last contact.

7. Data sharing

Your data will not be sold or rented. It may be passed on to :

  • Our technical service providers (hosting, maintenance).

  • Our online booking solution.

  • Our secure payment providers.

Each subcontractor contractually commits to a level of protection that complies with the RGPD.

8. Transfers outside the EU

Where applicable, transfers are governed by standard contractual clauses approved by the European Commission, or to countries benefiting from an adequacy decision.

9. Your rights

In accordance with the RGPD, you have :

  • Right of access, rectification and deletion of your data.

  • Right to limit and object to processing.

  • Right to portability.

  • Right to withdraw your consent at any time.

  • Right to lodge a complaint with the CNIL(www.cnil.fr).

To exercise your rights, please contact our DPO:
direction@hoteltoureiffel.com
Mail: SARL Hôtel de la Tour Eiffel - DPO, 17 Rue de l'Exposition, 75007 Paris