Terms of use

Publisher and publication
Company name: SARL Hôtel de la Tour Eiffel
Legal form: Limited liability company
Registered office: 17 Rue de l'Exposition, 75007 Paris
SIREN: 000 000 000 - RCS Paris: 483 578 191
Intracommunity VAT: FRXX000000000
Publication manager: Mrs/Mr. XXXX

Host
OVH SAS - SAS au capital de 50 000 000 €
2 Rue Kellermann, 59100 Roubaix
RCS Lille Métropole : 424 761 419
Tél. : +33 9 72 10 10 07

Vocation du site
The site https://hoteltoureiffel.com aims to present our accommodation offer, take your reservations and inform you about our establishment and its services.

Intellectual property
All content (texts, visuals, logos, icons, videos) is protected by the French Intellectual Property Code. Any partial or total reproduction, without written authorization, is prohibited (L.335-2 et seq.).

The use, in whole or in part, of the Site for any purpose other than consultation and strictly personal, private and non-commercial use by the Internet user is strictly prohibited. This includes in particular the downloading, reproduction, transmission, representation or distribution of its contents. Any infringement of these rules exposes the perpetrator to the penalties provided for by the French Intellectual Property Code, particularly with regard to copyright or trademark infringement, and by the French Civil Code with regard to civil liability.

In addition, the creation of hypertext links to any page or element of the Site is prohibited without the prior written authorization of Hôtel de la Tour Eiffel. This authorization may be withdrawn at any time. Hôtel de la Tour Eiffel declines all responsibility for the content of or access to third-party sites containing links to its Site or any of its elements, as such content is not under its control.

Responsibility
The information published is for information purposes only. The publisher does not guarantee that it is complete or up-to-date. The user is solely responsible for its use. The publisher cannot be held liable for any indirect damage arising from access to or use of the site.

Site availability The Hôtel de la Tour Eiffel makes every effort to ensure uninterrupted access to the Site. However, this accessibility is not subject to any obligation of result. Access to the Site may be interrupted at any time, in particular for maintenance or updating operations, or for any other technical or editorial reason, without prior notice or notification. L'Hôtel de la Tour Eiffel may not be held liable for the consequences of such interruptions, either to Internet users or to any other third party.

Likewise, Hôtel de la Tour Eiffel declines all responsibility in the event of total or partial inability to access the Site, resulting in particular, without this list being limitative, from :
- saturation or failure of the Internet network,
- failure of access providers,
- human or electrical error,
- malicious action,
- software or hardware malfunction,
- force majeure.

Consumer mediator In accordance with article L. 156-1 of the French Consumer Code, the Hôtel de la Tour Eiffel offers its customers a consumer mediation service by joining the Association of European Mediators (AME CONSO). This recourse to mediation may be initiated within one year of the written complaint sent to the establishment.

The consumer can contact the mediator by filling out the online form available on the AME CONSO website: www.mediationconso-ame.com.

Bloctel system The hotel, as the data controller, collects and processes personal data for the purposes of managing reservations and customers, for invoicing and payment purposes, and for carrying out sales campaigns and satisfaction surveys. The data is intended for use by the hotel and its service providers. As a consumer, you have the right to register free of charge on the Bloctel telephone anti-solicitation list.

Disputes In the event of a dispute between the professional and the consumer, the parties will endeavor to reach an amicable settlement.

In accordance with Article 14 of Regulation (EU) No. 524/2013 of May 21, 2013, the consumer also has the option of submitting a claim via the European online dispute resolution platform (RLL), accessible at the following address: https: //ec.europa.eu/consumers/odr

Right of withdrawal In accordance with article L221-28, 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or for a specific period. Consequently, reservations made with the Hôtel de la Tour Eiffel are not subject to the right of withdrawal.

Competent court
In the event of a dispute, only the competent courts of Paris shall have jurisdiction.

Accessibility
Our site complies with the RGAA 4.0 standard. If you have any problems accessing the site, please contact welcome@hoteltoureiffel.com